Return & Refund Policy

Thanks for shopping at Makooa.com.au

If you are not entirely satisfied with your purchase, we're here to help.

Shipping

Standard Shipping - 4 to 5 business days

Expedited Shipping - 2 to 3 Business days

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with all the contents that came with our product.

If for some reason you receive your item and it is damaged upon arrival, please just contact us and provide a photograph of the damaged item. We will be happy to send you a replacement completely free of charge.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies

Contact Us

If you have any questions on how to return your item to us, contact us at

Support@makooaskincare.com